Sol Retail Online Trading Terms and Conditions

 

Terms and Conditions

 

When you place an order online with us you do so in the confidence that the terms and conditions outlined apply and by placing an order with us, you are agreeing to accept these terms and conditions. These Terms & Conditions do not affect your statutory rights.

 

We reserve the right to amend these terms and conditions at any time. Any such amendments will take effect when they are placed on the Website and should be read on each occasion you use the Website. Continued use of the Website signifies your acceptance to be bound by the latest terms and conditions.

Payment

We accept payment via our website through Paypal, Credit Card and Debit Card. Items will be dispatched as soon as your payment has cleared. In most cases this will be instant clearance.

The cardholders are responsible for website transactions. Credit card details are entered on a secured page and that they are transferred using SSL by Paypal and Sagepay

Postage within the UK

  • Items are dispatched within 24 business hours of your cleared payment. Business Hours are Monday – Friday excluding United Kingdom Bank Holidays.
  • Parcels up to 2 Kilos will be sent via Royal Mail. Parcels over this will be sent by Courier.
  • Sol Retail obtain proof of posting for all parcels sent and offer a tracked service.
  • Sol Retail will confirm by email when your order has been dispatched.

 

 

Outside the UK: Worldwide

  • Sol Retail standard shipping option is via Royal Mail Standard Airmail. Each country has different estimated delivery times.
  • All Items are dispatched within 24 business hours. Outside of the EU please allow extra time for customs clearance.
  • Sol Retail obtain proof of posting for all parcels sent.
  • Sol Retail will confirm by email when your order has been dispatched.

Worldwide Customs

The buyer remains responsible for any import tax charged by the government of your country. Please check your local laws to see how much import tax your country charges if ordering in bulk.